Open to full-time & internship roles

Hi, I'm
KAJ Jacobs.

I build automations

Junior Systems Administrator at Zeo Energy, Information Systems student at BYU Marriott, and creator of Paloro, an app for learning Brazilian Portuguese.

Portrait of KAJ Jacobs smiling, wearing a navy suit
3+ yrssystems & operations
Fluent in Portuguese
80%
of utility delays eliminated at Blue Raven Solar
3,000+
words taught in Paloro, my live language app
300+
artifacts digitized at the University of São Paulo
8
coordinators & leads trained and mentored

01 / About

Part analyst,
part builder.

I like the space between people and systems: finding where a process breaks, then fixing it with clean data, good documentation, or a bit of code.

At Zeo Energy I went from building KPI dashboards and writing the SOPs for our CRM migration to running IT, rebuilding the company websites, and automating admin work with n8n and PowerShell. On my own time I built Paloro, because I wanted a better way to learn the language I picked up as a volunteer and later used as a research intern in São Paulo.

right now

  • WorkingJr. Systems Admin, Zeo Energy
  • StudyingB.S. Information Systems, BYU ’27
  • BuildingPaloro

live now

paloro.net ↗

based in

Provo, UT

Open to remote, hybrid, or relocation

languages

EN · PT-BR

Minor in Portuguese, FLAS scholar

say hi

LinkedIn ↗

/in/kaj-jacobs

02 / Projects

Things I've built.

Featured · Launched 2026

Paloro

A free app for learning Brazilian Portuguese: spaced-repetition flashcards, grammar lessons, graded stories, culture articles, quizzes, and an AI conversation tutor. I designed and built it end to end, from database to UI.

  • 3,000+words
  • 23lessons
  • 15stories
  • React
  • TypeScript
  • C# ASP.NET
  • SQL
  • AI tutor
Visit paloro.net

03 / Experience

Where I've worked.

  1. Zeo Energy

    Provo, UT · Remote/Hybrid

    Junior Systems Administrator Promoted

    Apr 2026 – Present

    • Rebuilt the company website (zeoenergy.com), helped build heliogen.com, and built n8n automation workflows to streamline operations
    • Automated admin workflows with PowerShell/CMD, Google Workspace (GAM), and JSON
    • Resolved dozens of hardware and software support tickets across the organization
    • Enhanced the Albatross CRM: built workflows, fixed bugs, planned changes, and supported infrastructure changes

    Business Systems Analyst & Utilities Specialist

    Jan 2025 – Apr 2026

    • Built Amazon QuickSight dashboards tracking KPIs, forecasts, and trends for data-driven decisions
    • Standardized and wrote SOPs and training docs for the CRM migration, cutting onboarding time
    • Analyzed new-market feasibility and grid-upgrade projects with systems analysis and Excel modeling
  2. University of São Paulo

    Institute of Brazilian Studies · São Paulo

    Global Research Intern FLAS Scholar

    Jun 2025 – Aug 2025

    • Digitized and cataloged 300+ artifacts, documenting condition, location, and preservation status
    • Researched across 10 museums and institutions on the movements that shaped modern Brazilian culture
    • Partnered with faculty to make research more accessible to local and international scholars
  3. Blue Raven Solar

    Orem, UT

    Utility Operations & Systems Specialist

    Jun 2023 – Dec 2024

    • Resolved connectivity, labeling, and process bottlenecks across states, eliminating 80% of delays
    • Trained and mentored 8 new coordinators and leads, improving onboarding and knowledge transfer
    • Researched changing solar regulations and interconnection requirements across states
  4. The Church of Jesus Christ of Latter-day Saints

    Tampa, FL

    Volunteer Representative

    Jun 2021 – May 2023

    • Trained 11 missionaries and opened 2 Portuguese-speaking areas
    • Served in Hurricane Ian cleanup for 100+ households and at community food pantries

04 / Skills & Education

What I work with.

Development

  • Python
  • JavaScript
  • TypeScript
  • React
  • C# / ASP.NET
  • Java
  • C++
  • HTML/CSS
  • Node.js

Systems & Automation

  • PowerShell
  • Google Workspace (GAM)
  • n8n
  • AWS (EC2, S3)
  • Git
  • CRM admin

Data & BI

  • SQL
  • Amazon QuickSight
  • Tableau
  • Power BI
  • Excel (advanced)
  • Excel Macros

Ways of working

  • SCRUM certified
  • SOPs & documentation
  • Process improvement
  • Training
  • Applied AI tools

Expected Apr 2027

B.S. Information Systems, Minor in Portuguese

Brigham Young University, Marriott School of Business · Provo, UT

Coursework: Systems Programming (Python, JavaScript, HTML/CSS) · Data Analytics (Python, Power BI, Tableau) · Databases (SQL, Postgres)

  • 3.59GPA
  • FLASScholarship
  • AIS+ Portuguese Honor Society

05 / Beyond work

Off the clock.

  • Brazil & PortugueseLived it, studied it, built an app for it.
  • Eagle ScoutBoy Scouts of America.
  • First-degree black beltAmerican Kenpo.
  • Ballroom danceYes, really.
  • Video gamesWhere my love for tech started.
  • New restaurantsAlways hunting for the next great meal.

06 / Contact

Let's build
something.

I'm looking for roles in systems, data, and IT. Email is the fastest way to reach me.